7th
out of 15
Just Car Insurance
3 out of 5 stars

Just Car Insurance's rating is based on 129 social media comments. Of these, we classified 48 as relevant — either negative or positive. Our process rates companies by comparing their split of positive to negative comments, against their competitors, over the previous 12 months.

 
 
19% of 48 relevant comments are positive.
Showing all:
9 Positives (19%) Hide
39 Negatives (81%) Hide
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  • Hi Just Cars. Just writing to say thanks for the $650 excess refund you just called to tell me I'll be getting as the driver has never put in a claim and has been uncontactable for the last 24 months!! Love your work Cheers!!
  • Every year I get my car insurance renewal and die a little bit on the inside thinking "I don't want to pay this... surely I can get it for less?!" and I shop around and every year it's mission failed because I'm yet to find anyone cheaper! Thanks :)
  • Worst ever experience with my accident this time. had to lodge 2 internal disputes to even get heard by anyone within the company, even though accident was not my fault. company says they include unlimited legal modifications and advertise about the same but dint. car got written off payment was ...
  • I made a claim over 2months ago now with justcar and i still dont dont have a rough date as to when i will get my car back or even what the progress is with it. Every time i call i have to sit on hold for 30mins to an hour sometimes more and no body knows anything. They just tell me they will ...
  • A huge thanks to Just Car for the Milwaukee radio I recently won! it looks and sounds awesome! great prize, just what I needed!
  • So upset with Just Car and their attitude. Its not the first time. It must be a cultural thing. I have been without a car after a small incident since April 8. The repairer they took it too is just slow and giving me the run around. The response from Just Car Insurance?? "Its not our Problem, we ...
  • I will be telling all people I know and skyline Australia (sau) NOT to use just car as my pride and joy got stolen and got found couple months after and as I have a mate who goes to the town it was found they (just car) try make you feel like you stole your own car! And as I've had other ...
  • Gotta say, just got my car back, had two claims put through at once, easy to talk too on the phone, updates on progress as i needed them, car looks brand new. will be recommending justcar to everyone. Cheers guys!
  • I'm starting to not like just car, I put a claim in over 3 months ago as my pride and joy got stolen and as it wasn't found at first just car made an investigation and while that was on going my car got found and the investigation was completed and the person looking after my case moved to ...
  • If u own an import I advise u find an easier more reliable and better equip insurance company to be insured through although there are not many so just cars have u by the balls!!!!!!!? . The experience I have had with these people has been the worst most stressful experience I have ever had in ...
  • Pay high premiums, make a claim and are faced with Poor service, lies and hidden costs.. And around $20 a month extra just to pay monthly... what a joke. This is all why we moved 4 policies to another insurance company and will nwver reccomend JCI
  • Pretty disappointed in how my recent claim was handled, having been insured with you for 6 or so years and never having made a claim until now. Whilst I understand you are apparently short staffed I live in a rural area with no access to public transport. It has been over 3 weeks and I still ...
  • Very upset with service from Just Car today. I was on hold 3 separate times for more than 30 mins over the whole day and still couldn't get through. Ended up making a claim online but am expected to wait two days for someone to contact me. I've been a customer for 6 years and never made a ...
  • Attemped to contact you tonight for a tow but no answer,see my flood damaged silver nissan elgrand on the right.Will be in contact in the morning.
  • I would be happy if your assessed my car. Over two weeks, you have my car and no assessment. I'm thinking of reporting it stolen...by you
  • Hey guys, I just did up a quick quote but when I click buy it tries to make me go through the quote process again with all my info auto-filled, then the issue repeats over and over. Halp! I just want to give you money!
  • Just wanted to say a huge thank you to Cathy in the claims department. After a car accident this morning and lodging the claim with Just Car I was in a state of shock and quite emotional and she was very understanding and made the claim process easy and gave me the kindness and help I needed. ...
  • Hi Just letting you know I've been on hold for 48 minutes with you and still waiting for my call to be picked up...
  • I don't think I have ever rang and not experienced a "peak in call numbers" and told about a delayed waiting time when trying to ring though.
  • Love to speak to someone regarding a bad insurance job. At the moment u guys are just washing your hands and putting it in the too hard basket. Thanks Trent